Meet the Makers Behind the Glass
Craft, Experience and Collaboration
John brings more than forty years of glass engraving experience to the studio, with a particular understanding of how different forms, surfaces and designs behave in the engraving process.
Helena’s background is in professional photography and interior design, followed by graphic design and artwork preparation. She develops the artwork for each commission, from supplied logos and existing imagery to drawings, typography and more complex bespoke designs.
Together, we take each commission from initial references and artwork through to the finished engraving in our Fife studio.
From Our Customers
A selection of comments from customers following recent commissions.
Let customers speak for us
from 36 reviewsI ordered two of these glasses for my children to mark climbing the three peaks, so wanted some bespoke engraving.
From initial enquiry to delivery, nothing was too much trouble and the result was superb. Both were delighted with the glasses.
Thank you.
Absolutely fantastic service. A really nice piece and the engraving just made it all the better. The communication, design process and shipping time were excellent. Couldn't recommend highly enough!
I wanted something special for my wife’s birthday. Typically for me I didn’t make it easy for myself!
However, working closely with Helena (though not geographically as I was in Dubrovnik for a week!) she was a star and, we got the job “over the line” and the engraved plaque was delivered on time and, my wife loved it! Thank you everyone but, particularly Helena!
Fantastic customer service, communication and products.
Wine glass is absolutely beautiful! Thank you ☺️
Perfect gift to remember a great time
Custom wording putting our names and the date we completed the ridge traverse
Very fast and efficient communication to make sure I was happy before proceeding. Delivery only took a few days from the go ahead. (South UK)
I have ordered before and was very pleased with that order, hence this second order. Good quality and sharp detailed engraving.
From start to finish and the advice offered is 1st class , there is such a wide range of offerings and Helena and John kept in touch through out the process . The packaging was excellent taking into account that transporting glass needs that extra care.
If you are stuck for gifts for any events I’m sure they will find the right thing for you at a great price
Incredible artwork and rapid service. Great packaging to protect my purchase. Highly impressed and ill happily recommend.
Commissioned Just the Ticket to create a suitable memento for a departing SNCO from my Squadron. Communication was excellent throughout, explaining the process and providing guidance and regular updates. A very professional item delivered quickly and very well packaged.
An absolute pleasure doing business and would highly recommend
Pilot Officer Gavin Ramejkis
Officer in Command 1913 Knotty Ash Squadron RAFAC
Fantastic service from start to finish. Great communication throughout.
Beautiful finished product. Highly recommend.
Would certainly use again. Thank you.
Thank you, the product meets our requirements perfectly.
Hi Helena,
Just a quick note to let you know that the Tankards have arrived.
******WOW******
To say I am delighted with them is an understatement.
The quality, the look, the feel, the text, everything including the presentation box is exactly what I was looking for.
Thank you so much.
It’s a very special day for me and these gifts allow me to mark that occasion whilst providing something that can be treasured forever.
I know we will use your services again.
Once again, a huge thank you to both yourself and John – the whole process from start to finish has been exceptional. Even down to the great care taken when packaging these up!
For anyone looking for bespoke glassware and a 1st class service - look no further. You can buy with confidence.
Loved the custom product, the support was awesome with them sending proofs. The shipping was prompt and the product well packaged.
Really responsive services and able to create unique and bespoke products that are V high quality . Highly recommend .
