Meet the Makers Behind the Glass
We’re Helena and John, a husband-and-wife team creating engraved glassware by hand in our Fife studio. Every piece begins with your story and becomes a keepsake made to last.
Craft, Experience and Collaboration
John brings more than 40 years of glass engraving experience to every piece. His skill, precision and calm, practiced hand ensure each design is beautifully executed.
I’m Helena: a designer and photographer with a background in Professional Photography and Interior Design. Over the years I’ve moved into graphic design, and now I create the artwork that becomes your engraving, whether that’s a hand-drawn sketch, a company logo or a personal message woven into glass.
Together, we blend craftsmanship with design, tradition with contemporary creativity, and experience with curiosity. Every piece is a collaboration: between the two of us, and between us and you.
What We Believe In
We believe that meaningful gifts are made slowly and thoughtfully.
That a well-designed monogram can become part of a wedding memory.
That a whisky glass engraved for a milestone birthday deserves the same care as a decanter commissioned for a retirement.
That handcrafted things feel different, weightier, warmer, more personal.
Our work begins long before the sandblaster is switched on. It starts with listening, sketching, refining and preparing artwork by hand, ensuring every detail engraves cleanly and truly. No templates. No shortcuts. Just careful craft.
This Isn’t Mass Production. It’s Personal.
Each commission passes through our hands, not a conveyor belt.
Every line, every letter, every curve is guided with care.
Your story becomes part of the craft, and the craft becomes part of the story.
Glassware Made for Life’s Treasured Moments
Whether you’re choosing a wedding decanter, a tankard for a best mate, a crest for a family celebration or a delicate champagne flute to mark a milestone, every glass is engraved by hand, one at a time, with intention.
These are pieces made to be held, used and remembered, gifts that carry meaning long after the moment has passed.
Words That Mean the World: Stories Etched in Glass
Every now and then, customers share the moments their pieces were part of, wedding days, anniversaries, club presentations, quiet celebrations and grand ones. Their words mean a great deal to us, and we’re honoured to share a few below.
Let customers speak for us
from 165 reviewsThank you, the product meets our requirements perfectly.
Hi Helena,
Just a quick note to let you know that the Tankards have arrived.
******WOW******
To say I am delighted with them is an understatement.
The quality, the look, the feel, the text, everything including the presentation box is exactly what I was looking for.
Thank you so much.
It’s a very special day for me and these gifts allow me to mark that occasion whilst providing something that can be treasured forever.
I know we will use your services again.
Once again, a huge thank you to both yourself and John – the whole process from start to finish has been exceptional. Even down to the great care taken when packaging these up!
For anyone looking for bespoke glassware and a 1st class service - look no further. You can buy with confidence.
Loved the custom product, the support was awesome with them sending proofs. The shipping was prompt and the product well packaged.
Really responsive services and able to create unique and bespoke products that are V high quality . Highly recommend .
Couldn’t be happier with the final product! Really high quality. Delivery was quicker than expected and the product arrived well packaged and protected. Was purchased as a gift and the recipient loves it.
Delighted with the glass, great from start to finish, from comms to design to delivery to quality when received, will be getting a few more different designs done, ideal presents with Christmas coming up.
I ordered a glass for a present and was delighted when it arrived. Helena provided a very professional service and even changed the wording for me. She sent me a preview of the design before the engraving was started which gave me peace of mind. The glass itself is stunning and came complete with a presentation box. It also arrived in excellent time. I would highly recommend this company and cannot thank Helena and her team enough.
I wanted a special gift for a friends 60th Birthday, that was engraved with the all of things that were meaningful to him. After sending through my thoughts, this very special glass was designed. And it did not disappoint on arrival. Super quick delivery and the gift was so very much loved.
Thank you so much, I couldn’t recommend this company any higher.
Incredible attention to detail and service provided. Cannot recommend enough, so helpful at every step of the service!
This team is extremely competent forthright and accommodating within every sphere of customer service I couldn't of had a better experience if I'd wished for it. If you're considering a purchase please let my review be the tipping point you would be missing out otherwise
I ought two engraved glassed to replace one that I broke after 25 years! Fantastic quality product and would recommend Just the Ticket to anyone. Delivery was really fast as well given that these are made to order.
Easy to order. Personalised and delivered within a few days. Great service. Purchased as a gift and the recipients love them.
Bought for my dad for Father’s Day. He loves it. Excellent customer service from start to finish, delivered very promptly. Would 100% recommend.
Amazing communication, advice and support from Helena. The tankard is superior quality and the engraving spot on accurate. Lovely gift box completes what is going to be a perfect gift for our 18 year old grandson.
Would highly recommend
The glass was a gift for a special birthday, absolutely perfect for what I wanted. When ordered I was sent a digital preview to confirm it was meeting expectations, it was and the engraved glass arrived within a few days, well packaged to avoid damage. Will be recommending for others to use the company. Thank you.
It All Begins With an Idea
From a spark of inspiration to the final engraved glass, we’re here to help you create something meaningful.A gift, a celebration, a keepsake, every story begins with an idea.