Meet the Makers Behind the Glass

We’re Helena and John, the husband-and-wife duo behind Just The Ticket. From our small studio in Fife, Scotland, we create meaningful engraved glassware that marks life’s most treasured moments.

John brings over 40 years of glass engraving experience to every piece—his skill and precision ensure each design is beautifully executed. I’m Helena, a designer and photographer with degrees in both Professional Photography and Interior Design. Over the years, I’ve shifted into graphic design, and now I create the artwork that personalises your glassware—whether it’s a hand-drawn sketch, a company logo, or a heartfelt message.

We believe in thoughtful craftsmanship, beautiful design, and gifts that last a lifetime. Whether you’re choosing a wedding decanter etched with a custom monogram, a tankard for your best mate, or a delicate champagne flute to celebrate a milestone, every glass is carefully engraved by hand, just for you.

This isn’t mass production. It’s personal.

  • Our Technique – Sandblast Engraving

    There’s a depth and quality to sandblast engraving that simply can’t be replicated by transfers or lasers. Considered an art form, this century-old technique allows for incredibly fine detail, thanks to the skill of our artisan engraver and the control the process offers. By adjusting pressure and exposure time, we can vary the depth of each engraving, creating rich, tactile results that are built to last.

    Unlike laser engraving, which can produce a pixelated or burnt appearance, sandblasting uses a fine abrasive that delivers a beautifully consistent, high-contrast finish.

  • Why Choose Sandblast Engraving?

    • Crisp, clear engraving even on fine details
    • Resistant to fading and wear over time
    • A luxurious, tactile finish you can feel
    • High visual contrast, perfect for logos and motifs
    • No pixelation—just clean, even engraving

  • How It Works

    • Our designer creates each design in vector format.
    • The artwork is printed onto film, then transferred to a UV-sensitive stencil.
    • The stencil and protective tape are carefully applied to the glass by hand.
    • Each glass is individually engraved in a dedicated sandblasting cabinet.
    • We rinse, polish, and check every piece for quality.
    • Each item is tissue-wrapped, gift-boxed, and packed in eco-friendly materials—ready to be gifted or enjoyed.

Words That Mean the World: Stories Etched in Glass

Each piece we create is part of someone’s story — a wedding toast, a milestone moment, a thoughtful gesture. We’re honoured to be part of those celebrations. Here’s what our customers have shared about their experiences with our engraved glassware and bespoke service.

Let customers speak for us

from 151 reviews
Love it

The glass was a gift for a special birthday, absolutely perfect for what I wanted. When ordered I was sent a digital preview to confirm it was meeting expectations, it was and the engraved glass arrived within a few days, well packaged to avoid damage. Will be recommending for others to use the company. Thank you.

Lisa
LFC Whisky Glass – Walk of Champions | Anfield Trophy Design
LFC Whisky Glass – Walk of Champions | Anfield Trophy Design
Top quality

I ordered on Sunday and the product was delivered to me on Tuesday was unsure it would reach me on time for a special birthday as looked at other companies and the delivery time was much longer. The quality is top notch and the perfect gift thank you

Nicola Dove
Elephant Whisky Glass
Elephant Whisky Glass
Quick and precise

Quick turnaround time, good precise engraving. Perfect leaving gift! Proper job 👍

Nathan
Scottish Clan Crest Engraved Tankard
Scottish Clan Crest Engraved Tankard
Bespoke glass

Helena was really quick and easy to communicate with regarding the images I wanted on the glasses. They are amazing thank you. Delivery was quick and the cost of engraving and postage was very reasonable. I'd definitely order again in the future. 😊

Natasha Rhodes
Knitting Pint Glass - Bespoke Request
Knitting Pint Glass - Bespoke Request
Great quality gift

Very happy with my order. Was delivered very quickly. Good quality and nicely packaged. Great gift. Will certainly recommend

Marilyn Miller
Personalised Pint Pilsner Glass - Custom Engraving
Personalised Pint Pilsner Glass - Custom Engraving
Absolutely brilliant

Lovely quality glass and very helpful communication. I'm absolutely delighted with this as I'm sure my son will be when he receives it for Christmas.

Susan Steel
National Three Peaks Engraved Whisky Glass
National Three Peaks Engraved Whisky Glass

Good quality glass & great etching

Maz
Scafell Pike Whisky Glass
Scafell Pike Whisky Glass
Fantastic

This company provides the most brilliant customer service. The order I placed was absolutely perfect. My husband was totally thrilled with his personalised gift. Highly recommend.

Carole Bie
Scottish Clan Crest Tankard - Bie & Gunn
Scottish Clan Crest Tankard - Bie & Gunn
Crystal Clear

A very worthy presentation set for military duty done

Dr George Scott
Satin Lined Presentation Box, Pair Whisky Glasses
Satin Lined Presentation Box, Pair Whisky Glasses
Beautiful glass, accomodating team.

Ordered after contacting regarding a custom order as this combination of image/glass was not currently avaialble, was put online and delivered very quickly for me, beautiful result.

Will Daniels
Scafell Pike Wine Glass
Scafell Pike Wine Glass

Glasses are fantastic I lived in fort William between 1962 and 1970 8 when we left Ben Nevis was a view I've got a special friend who I bought a glass for and have purchased a bottle of Ben Nevis whiskey to give to him from the distillery in fort William

David
Ben Nevis Engraved Whisky Glass
Ben Nevis Engraved Whisky Glass
Perfect

Was exactly what I wanted , Good quality glass was lovely that the company sent a proof before going ahead with purchase, very happy with the quality and finish

Gill Swan
LFC Whisky Glass – Walk of Champions | Anfield Trophy Design
LFC Whisky Glass – Walk of Champions | Anfield Trophy Design

Got this for my fiancé for his birthday and he loooved.

Chloe
Quadrophenia Pint Engraved Glass
Quadrophenia Pint Engraved Glass

Bought this as a gift! It is absolutely gorgeous.

Emily
Inaccessible Pinnacle Whisky Glass
Inaccessible Pinnacle Whisky Glass

Delivered directly to the recipient who is absolutely thrilled!

Jo
Peacock Stemmed Beer Glass
Peacock Stemmed Beer Glass