A Wedding Gift, A Friday Morning, and the Joy of Saying Yes

We received the email just before midnight on a Thursday — though we didn’t open it until the morning.

“I am looking for a very last minute wedding gift, and wonder what your turn around time is for production? I’m local to Steelend and actually saw your page via Facebook on the village page... Apologies for the very rushed email!”

She wasn’t exaggerating. The wedding was that very day.

The gift? Not yet chosen. The invite? Just for the evening reception. The problem? A family member had dropped the ball on a joint gift, and she was hoping to find something thoughtful — quickly — that didn’t feel like an afterthought.

Say Yes First, Figure It Out Second

We’ve always believed that small businesses can do things big companies can’t. We don’t have a warehouse full of stock or a customer service department — but we do have a workshop in Saline, a sandblasting cabinet, and over 35 years of engraving experience between us.

So we said yes.

We had one glass plaque in stock, and we’d just taken in a fresh batch of handmade decanters, champagne flutes, and whisky glasses. We asked a few quick questions — was there a theme? A hobby? A photo of the wedding invitation, perhaps?

That invitation was all we needed.

We lifted the heart motif, mirrored the style of the couple’s names, and incorporated a simple ampersand they’d used throughout. A monogram was born. A digital layout went over for approval, and by mid-afternoon it was engraved, wrapped, and ready to collect.

Not Every Order Starts with a Shopping Cart

Sometimes the best gifts start with a message that says, “I’m not sure what I need, but I’d love your help.”

That’s when we get to do our best work — combining your sentiment with our tools and experience to create something meaningful. Not mass-produced. Not rushed through a faceless checkout. Just thoughtful design, local craftsmanship, and a quiet understanding of how important it is to get it right.

If you ever find yourself in a gifting panic — whether it’s for a wedding, a retirement, or Father’s Day — we’re right here. Local, responsive, and ready to help.

Helena & John
Just The Ticket
Engraved glassware with story & soul. Small batch. Hand finished. Made to last.